eSanjeevani Portal: Revolutionizing Indian Healthcare through Online OPD Services | How to use

What is the eSanjeevani Portal

eSanjeevani was introduced in November 2019. It represents a pioneering effort from the Indian government. Spearheaded by the Ministry of Health and Family Welfare. This unique National Teleconsultation Service is dedicated to bringing healthcare services directly to the doorsteps of individuals.

Inception and Administration

eSanjeevani’s journey started when the Ministry of Health and Family Welfare recognized the potential of telemedicine. This program sought to bridge the gap between patients and doctors. As the program gained momentum, it evolved into what is now known as eSanjeevani. The Ministry of Health and Family Welfare has been the driving force behind this initiative.

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eSanjeevani OPD – Bridging the Gap

As the COVID-19 pandemic spread, there was a growing need for remote healthcare solutions. In April 2020, eSanjeevani OPD was introduced to meet this demand. This branch of the eSanjeevani model is designed to provide cost-free online doctor consultations. It facilitates secure and structured teleconsultations, ensuring that healthcare services remain accessible to all, especially during a global health crisis.

The Benefits of eSanjeevani

eSanjeevani, India’s online healthcare marvel, offers numerous benefits. It allows patients to consult healthcare professionals from the comfort of their homes. Here’s what you gain from using eSanjeevani:

ConvenienceAccess healthcare services from home.
Cost-EfficiencyeSanjeevani OPD consultations are free.
ExpertiseConnect with a diverse panel of doctors.
Time-SavingSkip long hospital queues.
SafetyMinimize the risk of exposure to infections like COVID-19.
Table 1: Benefits of eSanjeevani

Development and Operation

At the heart of eSanjeevani’s success is the technology that powers it. The Centre for Development of Advanced Computing (C-DAC) in Mohali took on the task of developing the eSanjeevani OPD portal and system. The panel of doctors offering their services on this platform is selected by state governments. Some states have taken the initiative to expand these services to include specialized consultations, catering to the diverse healthcare needs of their citizens.

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Accessibility and Mobile App

eSanjeevani is it’s accessible easily. Patients can access the service through a web portal or a dedicated mobile application. This flexibility ensures that individuals can seek medical advice at their convenience.

Significance of eSanjeevani Telemedicine Services

India faces a significant challenge when it comes to the doctor-to-patient ratio. The World Health Organization (WHO) recommends one doctor for every 1,000 people. However, in India, the ratio is far from this benchmark, with one doctor for every 1,445 Indians. 

This scarcity is most pronounced in rural and remote regions with limited healthcare infrastructure. In such circumstances, telemedicine services, like eSanjeevani OPD, become indispensable. They help bring medical consultations within the reach of those living in rural, underdeveloped, and hilly areas.

eSanjeevani Adoption Across States

The widespread adoption of eSanjeevani speaks to its importance and effectiveness. The top ten states, including Andhra Pradesh, Tamil Nadu, West Bengal, and others, have embraced this platform. This nationwide reach underscores the influence eSanjeevani has over the entire healthcare ecosystem.

How to Use eSanjeevani

Using eSanjeevani is a straightforward process:

PlatformeSanjeevani is a web-based platform and a mobile application.
Doctor SelectionState governments assemble panels of doctors.
Structured ConsultationThe system ensures secure and structured teleconsultations.
Audio-VideoeSanjeevani supports audio-video consultations for thorough discussions.
e-PrescriptionDoctors can provide electronic prescriptions.
Table 2: How eSanjeevani Works

How eSanjeevani Works

Understanding how eSanjeevani operates is essential for a seamless experience:

Platform: eSanjeevani is a web-based platform and a mobile application.

Doctor Selection: State governments assemble panels of doctors.

Structured Consultation: The system ensures secure and structured teleconsultations.

Audio-Video: eSanjeevani supports audio-video consultations for thorough discussions.

e-Prescription: Doctors can provide electronic prescriptions.

eSanjeevani Registration Guide | How to register for eSanjeevani 

eSanjeevani Portal: Revolutionizing Indian Healthcare through Online OPD Services | How to use 1
eSanjeevani Portal: Revolutionizing Indian Healthcare through Online OPD Services | How to use 4

Registering with eSanjeevani is a simple process. Follow these steps:

Visit the Website: Head to the eSanjeevani website.

Sign-Up: Click the ‘Sign Up’ button.

Choose Mode: Register with your ABHA card or mobile number.

Basic Details: Provide your details to complete the registration.

Book Appointment: Once registered, you can book your appointment.

How to Log In to eSanjeevani

Logging in to eSanjeevani is a breeze:

Access the Website: Visit the eSanjeevani website.

Click ‘Log In’: Find and click the ‘Log In’ option.

Enter Details: Input your ABHA card number or mobile number.

OTP Verification: Complete the login process with an OTP.

How to Consult with a Healthcare Professional

eSanjeevani Portal: Revolutionizing Indian Healthcare through Online OPD Services | How to use 5

eSanjeevani empowers you to consult with healthcare professionals effortlessly:

Book Appointment: Use the website to book your appointment.

Scheduled Consultation: Be ready for your scheduled consultation.

Secure Connection: Ensure you have a secure internet connection.

Video Consultation: Engage in a video consultation with your chosen doctor.

Receive e-Prescription: Doctors can provide e-prescriptions and instructions.

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Key Differences between eSanjeevani & eSanjeevani OPD

To provide a holistic understanding, it’s important to compare eSanjeevani with its counterpart, eSanjeevani OPD. While both are based on the same foundation, they serve different purposes. eSanjeevani is a doctor-to-doctor telemedicine system that extends specialized healthcare services to underserved communities, addressing the disparities in healthcare access. In contrast, eSanjeevani OPD focuses on providing patient-to-doctor teleconsultations, specifically targeting outpatient services and offering them free of cost.

Conclusion: Transforming Healthcare

In conclusion, eSanjeevani has emerged as a beacon of hope in the Indian healthcare sector. Its implementation during the pandemic underscored its importance in ensuring healthcare access during challenging times. Beyond that, it continues to be a pillar of healthcare innovation. It facilitates a more accessible and inclusive healthcare system for all. As technology continues to evolve, eSanjeevani’s journey promises to be an inspiring one.

(FAQs) about eSanjeevani 

1. What is eSanjeevani?

eSanjeevani is India’s first online outpatient consultation service initiated by the government. It allows citizens to consult doctors from the comfort of their homes.

2. How does eSanjeevani work?

eSanjeevani operates through a web-based platform and a mobile application. Patients can register, book appointments, consult with doctors through secure audio-video sessions, and receive e-prescriptions.

3. Is eSanjeevani free of cost?

Yes, eSanjeevani OPD consultations are offered free of cost to patients.

4. How do I register for eSanjeevani?

To register, visit the eSanjeevani website, click ‘Sign Up,’ and choose your registration mode (ABHA card or mobile number). Fill in your details to complete the process.

5. What documents do I need to register?

You need either an ABHA card or a mobile number for registration.

6. Can I access eSanjeevani through a mobile app?

Yes, eSanjeevani is available as a mobile application that can be downloaded from Google Play.

7. How do I book an appointment with a doctor on eSanjeevani?

After registration, you can book an appointment by visiting the platform, choosing your preferred time slot, and confirming the booking.

8. Are there specialized doctors available on eSanjeevani?

Yes, several states, including Jharkhand, Kerala, Punjab, and Tamil Nadu, offer specialized doctor consultation services through eSanjeevani.

9. Is eSanjeevani available in my state?

eSanjeevani is expanding its reach rapidly. You can check the availability in your state by visiting the official website.

10. What are the benefits of using eSanjeevani?

eSanjeevani offers the benefits of convenience, cost-efficiency, expertise, time-saving, and safety. It helps you access healthcare services from home, skip long queues, and consult with a diverse panel of doctors while minimizing the risk of exposure to infections.

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